Privacy Policy:
Privacy Notice
This privacy notice discloses the privacy practices for NationalTransaction.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information.
When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 409-658-1528 or via email at gary@heavenboundtours.com.
HISTORY
Return Cancel Policy:
Refund Policy
Each tour that you choose to participate in is a vacation investment of your time and money. We would always hope that each person is able to fulfill their vacation dream but we also know that sometimes that is not the case. There are many reasons that come up for a person to have to withdraw from the vacation that they have planned for and dreamed about. Whatever the reason, the question that is always asked is, “Will I be able to get my money back?”
Due to the fact that we must secure and prepay many expenses in advance makes it difficult to refund any monies that has been paid. Therefore, Heaven Bound Tours HIGHLY recommends that you purchase Travel Insurance Protection which would protect your vacation investment. Gary cannot stress the importance of this enough! Travel insurance generally is fairly inexpensive and truly worth having because you just never know what could come up that would prevent you from completing your vacation dream.
Heaven Bound Tours offers Travel Insurance for all our tours. It is important to note that when you pay your deposit for any tour part of that deposit amount is for the cost of your travel insurance. It is equally important to note that when you pay your deposit you must be deemed “fit” to travel at that time. If an insurance claim has to be made you will need to remember that our group insurance is not a cancel for any reason type of insurance. It must be a covered reason such as sickness, injury, hospitalization or death of a family member, etc. It is an insurance claim and you will have to fill out paperwork for the insurance company and provide documentation of the covered reason for the claim. Your refund generally takes about 4-6 weeks once the insurance company receives completed paperwork. We have had several who over the years have had to use the insurance and they all have been glad they had it.
In the event that a customer has to cancel their trip they will be subject to the cancellation penalties listed below.
CANCELLATION PENALTIES: From day of registration to 45 days before trip departure you will be charged a $100 non-refundable administrative fee. Additionally, if you cancel 45 days or less to trip departure date you lose 100% of total monies paid on trip. If you cancel more than 45 days before trip departure the only cancellation penalty is the $100 non-refundable administrative fee.
HISTORY
Delivery Method Policy:
Where applicable, deliveries will be shipped within 24 business hours and shipped via UPS. Services will be rendered at their agreed upon dates. For Customer Service, Please Contact us at 888-996-2273. HISTORY